Lumida
/EGAN
⌘K
eGain Corp

eGain Corp

EGAN
$6.57USD↓-0.83%-0.05 today

MARKET CAP

180.3M

P/E (TTM)

13.7x

FWD P/E

16.1x

DAY RANGE

$7 – $7

52W RANGE

$6
$16

AI Summary

Stalk
TrimMedium

EGAN remains in a pronounced Stage 4 decline, with active Support Failure confirming seller control and persistent lower highs and lows. Price trades below declining 9/21/50 EMAs and a bounce from extreme oversold levels lacks follow-through. Medium-term bias is bearish, but execution is deferred until a relief rally into former support now acting as resistance.

  • ↑Q3 total revenue of $22.5M, reflecting 7% year-over-year growth.
  • ↑AI knowledge Annual Recurring Revenue up 26% YoY, signaling strong demand.
  • ↓Prolonged sales cycles may disrupt cash flow timing and revenue recognition.
Full analysis →

The case for & against

Bull & Bear analysis

Bullish

eGain Corporation (NASDAQ: EGAN) is a leader in AI-powered knowledge management solutions, enhancing customer service across multiple sectors, such as banking, insurance, and healthcare. The company specializes in delivering enterprise-grade knowledge management systems that integrate with advanced AI technologies, positioning itself amid the growing demand for AI-driven customer engagement solutions, effectively making knowledge management a foundational layer of modern enterprise strategies.

Bull says

  • ↑Q3 total revenue of $22.5M, reflecting 7% year-over-year growth.
  • ↑AI knowledge Annual Recurring Revenue up 26% YoY, signaling strong demand.
  • ↑$80.5M cash on hand enables R&D investment and potential acquisitions.
  • ↑Gross margin expanded to 74% from 69% YoY, showing improved efficiency.
  • ↑RFP volumes from Fortune 1000 clients doubled over the past 60 days.
  • ↑High earnings yield, strong profitability factors, low leverage risk, and attractive dividend yield support valuation.

Bear says

  • ↓Prolonged sales cycles may disrupt cash flow timing and revenue recognition.
  • ↓Negative analyst revision trends indicate waning confidence in earnings outlook.
  • ↓Intensifying competition from established AI vendors could limit market share.
  • ↓High short interest and low institutional holdings reflect bearish sentiment.
  • ↓Price pressure risk as AI solutions commoditize could compress margins.
  • ↓High volatility and low 13F ownership heighten valuation instability and risk.

Investment themes with EGAN

Buybacks↑ +0.48%

Companies repurchasing their own shares

C · JCI · WFC

Earnings Call · Q3 2026 · Mgmt. Guidance

Updated 05-20-2026neutral

Transcript signals

Bull points

  • it has to do entirely with our marketing outreach, but I think it has as much to do with the market awareness.
  • We delivered a strong third quarter with continued momentum in our AI knowledge business, driven by customer expansion, growing partner engagement, and new products.
  • Year-to-date, our AI knowledge ARR has grown 26%, and we have generated $18.7 million in operating cash flow year-to-date, which is a 27% margin.

Bear points

  • awareness around the fact that these AI investments are not scaling and not scaling in otherwise positive ways.
  • we used $1.8 million of cash in the third quarter, reflecting typical seasonality and collections, which are weighted toward the first half of the fiscal year.
  • one on-premise subscription customer in EMEA chose not to migrate to our products suite in the eGain cloud, and as a result, terminated the agreement with us. This reduced our total SaaS ARR impact of approximately 1.6 million, and of that, the AI knowledge components of their business was approximately 900,000.
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